ilcaostrisciante
10-04-2011, 16:16
ciao a tutti, ho un problema con un portatile asus, se lo utilizzo per molte ore di seguito e poi clicco su "arresta il sistema", il notebook non si spegne, dopo un bel pò di minuti esce una schermata blu e si riavvia in automatico. al riavvio mi esce l'avviso che windows è stato ripristinato in seguito ad un grave errore.
ho analizzato i file dump con il programma WhoCrashed e questo è il risultato:
System Information (local)
--------------------------------------------------------------------------------
computer name: UTENTE-PC
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4073172992 total
VM: 2147352576, free: 1941381120
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sun 10/04/2011 14:33:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\041011-16645-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004CF2060, 0xFFFFF80000B9C518, 0xFFFFFA800990E7B0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sun 10/04/2011 14:33:11 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004CF2060, 0xFFFFF80000B9C518, 0xFFFFFA800990E7B0)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sun 10/04/2011 11:06:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\041011-30451-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004D08060, 0xFFFFF80000B9C518, 0xFFFFFA80075EDB70)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sat 09/04/2011 17:34:39 GMT your computer crashed
crash dump file: C:\Windows\Minidump\040911-16395-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004CEDA20, 0xFFFFF80000B9C518, 0xFFFFFA80092B0550)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Fri 08/04/2011 21:30:09 GMT your computer crashed
crash dump file: C:\Windows\Minidump\040811-41730-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004D26060, 0xFFFFF80000B9C518, 0xFFFFFA80046E4A30)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Fri 08/04/2011 19:01:14 GMT your computer crashed
crash dump file: C:\Windows\Minidump\040811-33119-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004CD0A20, 0xFFFFF80000B9C518, 0xFFFFFA8004368E10)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
6 crash dumps have been found and analyzed.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
il problema è dovuto al file ntoskrnl.exe, ma non so cos'è: cosa devo fare per risolvere il problema? grazie a tutti per la collaborazione.
ho analizzato i file dump con il programma WhoCrashed e questo è il risultato:
System Information (local)
--------------------------------------------------------------------------------
computer name: UTENTE-PC
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4073172992 total
VM: 2147352576, free: 1941381120
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sun 10/04/2011 14:33:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\041011-16645-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004CF2060, 0xFFFFF80000B9C518, 0xFFFFFA800990E7B0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sun 10/04/2011 14:33:11 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004CF2060, 0xFFFFF80000B9C518, 0xFFFFFA800990E7B0)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sun 10/04/2011 11:06:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\041011-30451-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004D08060, 0xFFFFF80000B9C518, 0xFFFFFA80075EDB70)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sat 09/04/2011 17:34:39 GMT your computer crashed
crash dump file: C:\Windows\Minidump\040911-16395-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004CEDA20, 0xFFFFF80000B9C518, 0xFFFFFA80092B0550)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Fri 08/04/2011 21:30:09 GMT your computer crashed
crash dump file: C:\Windows\Minidump\040811-41730-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004D26060, 0xFFFFF80000B9C518, 0xFFFFFA80046E4A30)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Fri 08/04/2011 19:01:14 GMT your computer crashed
crash dump file: C:\Windows\Minidump\040811-33119-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004CD0A20, 0xFFFFF80000B9C518, 0xFFFFFA8004368E10)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
6 crash dumps have been found and analyzed.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
il problema è dovuto al file ntoskrnl.exe, ma non so cos'è: cosa devo fare per risolvere il problema? grazie a tutti per la collaborazione.